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Help

Get unstuck without leaving Telegram.

Most answers live in the bot: /help, /support, /paysupport. This page covers the website-side questions.

Where do I actually make a GIF?

In Telegram. Open @MakeItGIF_bot, send a clip, tap Convert. Studio is the visual editor inside that same chat.

Why was my file rejected?

The validation gate checks container, codec, animation, and size. If something fails, you get a reason — not a broken file.

Is my media stored?

The bot processes and returns a file. Desktop keeps a library only on your Windows PC. See Privacy for the split.

When does Desktop ship?

When the validated Windows build is published. The Downloads page is the source of truth.

Video in. GIF out.

Pick a surface. Send something.

No sign-up. No install. Open Telegram now, or wait for Desktop if you want a local library.